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ProtoCoach can benefit software companies by increasing productivity and work quality amongst a changing workforce increasingly comprised of contingent, outsourced, and offshore staff. ProtoCoach offers a variety of solutions designed to meet the specific challenges of software companies:

• Address fast growth and high turnover rates by quickly assimilating new and junior employees, promoting ongoing education, and increasing overall productivity.
• Manage outsourced and contingent staff, such as software development, more effectively.
• Address consolidation needs by expediting the assimilation of incoming employees and easing their transfer to new practices, procedures and systems.
• Improve software QA efforts by increasing accuracy, consistency and control.
• Improve customer support with standardized support procedures and best practices that decrease response times.
• Manage internal controls in one central online location including the documentation, review, approval and distribution of all policies and procedures.